The price comes first
We diagnose on site and agree the cost with you before anything is opened or replaced, so the figure you say yes to is the figure on the bill.
About us
Orient Air Conditioning is an AC repair company in Sri Lanka with over 10 years of experience. From our base in Pannipitiya, we repair, service and install air conditioning for homes, offices, salons, hotels and factories, from a single bedroom unit to a rooftop plant room.
None of this is extra or charged for. It is how a repair, a service round or a new installation runs, whatever the size of the job.
We diagnose on site and agree the cost with you before anything is opened or replaced, so the figure you say yes to is the figure on the bill.
Nothing is passed to a subcontractor. A bedroom unit and a rooftop plant room get the same people, so the standard never depends on who was free that day.
Every part we fit is genuine, and it goes on the itemised invoice with its part number, so you can check exactly what went into your unit.
Furniture covered, floors protected, water contained. You are letting us into your home or workplace, and our reviews mention it more than anything else.
We run the unit before we leave. The workmanship carries a 3-month warranty and parts carry the manufacturer’s, so if it is not right, we come back.
No advance payment over the phone. Cash, bank transfer or card once the work is finished and you have seen it running.
Three kinds of customer with very different needs, looked after by one team with one way of working.
We come to you. The team runs same-day callouts across the city and the southern suburbs, for homes, offices and whole sites.
Further out than that? Message us the location and we will confirm before you wait.
See us on the map
Rated 4.5 on Google from 98 reviews
“They arrived today exactly on time as discussed… The team was very polite, well-organized, and clearly experienced. No delays, no hidden charges, and the pricing was extremely fair for the quality of service provided.”
“AC full service was done today. Two technicians came and did a very thorough job. They washed the unit well and made sure everything was cleaned properly. They were also careful not to wet any items in the room.”
“Excellent service! They arrived on time, diagnosed the AC issue quickly, and fixed it without any hassle. Highly professional and very reasonable rates.”
“The team was very professional and very quick and efficient. They fixed my AC unit with care. Excellent customer service and always quick to respond! Highly recommend!!!”
“Fast and quality AC service provider. Recommended!”
Reviews published on Orient Air Conditioning’s Google Business Profile. Longer reviews are excerpted; wording is unchanged.
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